Welcome to Genetic Help Desk
Genetic Help Desk ® is a collaborative reference and telegenetics service for healthcare entities without access to an on-site genetic counselor. Genetic Helpdesk ® requires a provider to have a subscription for access to our services.Genetic services are provided by a team of experienced Genetic Counselors from the Ferre Institute (www.ferregenetics.org).
Subscription-based services can include either or both:
Provider reference tool: Healthcare providers have phone and email access to collaborate with genetic counselors for risk assessment, referral and genetic testing guidance, and other questions related to integrating genetics into their clinical practice.
Patient telegentics service: A special subscription to Genetic Helpdesk® allows providers to refer their patients for live-video consultations with trained genetic counselors utilizing HIPAA-compliant technology. The GHD genetic counselors collaborate with the referring provider to create a personalized plan for the patient.